Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

The Disability Case Specialist as a member of the Occupational Health, Safety & Wellness team is responsible for the case management of employee work related and non-work related disability claims. Work related claims are managed according to Workplace Safety and Insurance Board (WSIB) legislation and non-work related claims are managed according to the Hospitals of Ontario Disability Insurance Plan (HOODIP). The role includes the adjudication of benefits, the coordination of modified transitional return to work plans and coordination of temporary and permanent workplace accommodations.

Primary Responsibilities

• Management of employee disability including short and long term claims
• Proactively assist employees to maintain their ability to remain at work
• Support employees throughout the return to work process
• Review of medical documentation and adjudication of benefits
• Document and maintain Employee Chart/ Claim file records
• Participate in Appeals, Grievances, Arbitrations and any other legal proceedings as required including Human Rights and Workplace Safety and Insurance Board Tribunal Hearings.
• Coordination of temporary and permanent accommodation
• Attend return to work committee and other relevant meetings
• Collaboration with relevant stakeholders both internal and external
• Support the Attendance @ Work Framework

Qualifications

• Baccalaureate degree in nursing, occupational therapy, physiotherapy or other health-related science discipline required.
• Minimum three years disability claims management required.
• Experience in a unionized environment, preferably in a health care setting
• Registration with relevant college and membership in relevant professional association preferred.
• Working knowledge of relevant legislation, e.g. Human Rights Code of Ontario, Occupational Health & Safety Act, Workplace Safety Insurance Act
• Experience with NEER cost analysis and management an asset.
• Proven ability to effectively design and implement early & safe return to work programs
• Proficient computer skills, Microsoft Office, Parklane would be an asset
• Conflict resolution and negotiation skills
• Demonstrates excellence in communication skills, both written and verbal
• Ability to effectively problem solve
• Innovative and adaptability to change management
• Commitment to customer service and teamwork
• Demonstrates individual leadership skills

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team. A recruitment representative may follow up with you for further information if necessary.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.