Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

Reporting to the Director, Quality, Risk and Privacy the Project Manager will be responsible for leading, coordinating and supporting the Lean Management project and a variety of other quality improvement initiatives. The project Manager will use project management best practices to drive key QI initiatives in collaboration with organizational leadership. The Project Manager will regularly interact with the Quality Team, Senior Leadership Team, Clinical, Operational and Physician Leaders across the organization.

Primary Responsibilities

• Lead change management efforts by driving awareness, buy-in, and adoption of Lean principles and practices throughout the organization.
• Lead, organize and facilitate project-related meetings, develop project reports, presentations, statistics and other related documents, as required
• Utilize and promote tools and templates to support project management best practices to support strategic projects
• Utilize and promote frameworks for project evaluation and monitoring, including indicator development
• Build and maintain strong relationships with key stakeholders, including senior management, department heads, and cross-functional teams, to ensure alignment and support for Lean initiatives
• Ensure project deliverables are met on time, within budget and within scope.
• Initiate and maintain communication with all project stakeholders.
• Proactively identify any project risks and recommend solutions and mitigation strategies
• Establish key performance indicators (KPIs) to measure the effectiveness of Lean initiatives, track progress, and identify areas for further improvement
• Evaluate and assess each project closely to identify lessons learned and best practices for implementation in future projects
• Ability to work off-hours and/or non-business hours, during critical times of any project implementation

Qualifications

• Bachelor’s degree in Health, Public Administration or related discipline
• PMP certification required
• 5 years’ experience in Project Management required
• 5 years’ experience in Healthcare/Hospital environment required
• Demonstrated knowledge of Project Management principles and processes
• Lean certification with demonstrated ability to lead quality improvement projects and achieve results, preferred
• Demonstrated knowledge developing and implementing change management plans in the health care environment
• Systems thinker, with experience leading projects and initiatives aligned with strategic directions
• Outstanding interpersonal, influencing and communication skills to build strong relationships, gain credibility and network effectively with all levels of the organization and with external clients and partners
• Experience leading, organizing and facilitating project-related meetings, develop project reports, presentations, statistics and other related documents, as required
• Proven experience in needs assessment, analytical, problem solving and documentation skills
• Demonstrated understanding of inter-professional collaboration and education
• Proven organizational skills, and ability to handle multiple assignments and priorities
• Ability to evaluate and assess each project closely to identify lessons learned and best practices for implementation in future projects
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines and budget in accordance to Southlake Regional Health Centre standards
• Excellent analytical skills

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team. A recruitment representative may follow up with you for further information if necessary.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.